How to book, reschedule, or cancel an appointment
Booking, moving, or canceling an appointment takes a few minutes on any of our channels.
How to book
Pick whichever you like:
- Call 1-888-801-6789
- Text (801) 634-0177
- Email help@gottriple.com
- Live chat at gottriple.com
Tell us what you need: a free water test, a solar consultation, or service on an existing system. Have your address
ready, plus two or three time windows that work for you. You will have a confirmed date and time before the call or chat
ends.
How to reschedule
Reach out on any channel above. Give us the name on the appointment and its current date and time, then tell us what
works better. We move it and confirm the new time.
How to cancel
Same channels, same information. If you can, let us know at least a day ahead so we can offer the slot to another
customer. If something comes up at the last minute, tell us anyway. Canceling is fine, and you can rebook whenever you
are ready.
About the chat and text assistant
Our AI assistant answers chat and text first. It can book, reschedule, and cancel appointments on its own, at any hour.
If you would rather handle it with a person, say so and it will hand you off.
If a rep booked for you
If a Triple Crown rep set up your appointment in person, you can still change it through any channel above. You do not
need to track down the same rep.